――――――

How do I secure by booking?

A minimum of 50% deposit is required to confirm a booking.

The balance payable 14 days prior to the commencement of the charter.

Upon payment of your deposit, a Charter Contract will be emailed to you confirming details relevant to your charter which you must sign and return.

Payment can only be made by Electronic Funds Transfer or cash.

Is there paperwork to complete before we go on charter?

Yes, we require your signed contract and authorised bond form prior to your charter commencing.

Cancellation, what happens if I cancel ?

We will make all efforts to reschedule your charter to another date, based on availability. See our Terms of Service for full details.

Cancellation, what happens if Sydney Catamaran Charters cancels?

If boating conditions are considered unsafe, as determined by the management of Sydney Catamaran Charters, we may have to reschedule your charter.

All efforts will be made to reschedule your charter based on availability. If no suitable booking can be made, your charter can be refunded in full.

Wet weather?

Some of our most memorable charters have been in inclement weather.

Chillout's enclosed saloon and covered cockpit gives ample protection.

There is always a quiet bay to find.

What should we bring along?

A smile, swimmers, sunscreen, sunglasses, hat and sun protective clothing, towel and seasonal warm clothing or jacket.

And a camera to reflect on the good times.

Please no black soled shoes or "stiletto heels".

Do we need to arrive prior to our departure?

As docking times are limited, please have your party at the designated pick up point at least 15 minutes prior the pick up time.

Our charter will start and finish as per the times on your contract.

Can our guests be picked up late or dropped back early from another wharf?

Multiple pick ups and drop offs shorten your charter significantly, and may not be possible due to wharf restrictions. We suggest alternative arrangements can be possible via a water taxi service at their own cost.

Where can we go during our charter?

Your skipper can take you most places within the charter boundaries.

Should you have any special requests, please let us know prior as special considerations may be at the mercy of the prevailing weather conditions.

Can we extend our charter time during the charter?

Yes, sometimes you do not want a good time to end. Subject to availability, we will try to accommodate any extensions.

Payment will be processed by authorised bond.

What if one or some of our party behaves badly?

At the discretion of the skipper, crew or management of Sydney Catamaran Charters a charter will be terminated if any of the charter party behave inappropriately, abusive, intoxicated or disobey the instructions of the skipper and crew. Terminations may occur at the nearest wharf or jetty.